Privacy Policy
Difvan Electric Co., Ltd. respects the privacy of every visitor, customer, and business partner. This policy explains what information we collect through difvan.com, why we collect it, how we protect it, and the rights you have over your data.
Last updated: 7 August 2026 | Applies to: difvan.com and all enquiries handled by Difvan Electric Co., Ltd.
1. Information We Collect
We only collect information that helps us respond to your enquiry and improve our website. This falls into two categories.
Information you give us directly. When you submit a quotation request, sample request, or contact form, we receive your name, company name, email address, telephone or WhatsApp number, country, and the product details you describe. If you email or message us, we keep that correspondence so our sales team can follow up accurately.
Information collected automatically. Like most websites, difvan.com records standard technical data: IP address, browser type, device type, referring page, pages viewed, and time spent. This is aggregated analytics data used to understand which products buyers are looking for.
We do not collect payment card details on this website. All commercial payments are arranged directly with our sales team through your bank, and no card or bank credentials are entered on difvan.com.
2. How We Use Your Information
- Preparing and sending quotations, specifications, and sample shipments
- Answering technical questions about materials, sizes, and certifications
- Arranging export documentation, freight, and customs paperwork for your order
- Maintaining our records of enquiries, orders, and after-sales support
- Understanding which products and pages buyers use most, so we can improve them
We never sell, rent, or trade your personal information. We do not send marketing emails to addresses that were not given to us for that purpose, and every enquiry is treated as a business communication rather than a mailing-list signup.
3. Cookies and Analytics
Cookies are small text files stored by your browser. We use two kinds:
Essential cookies keep the website working — they remember your session and allow forms to be submitted securely. These cannot be switched off without breaking basic functionality.
Analytics cookies are set by Google Analytics and help us see which pages and products attract the most interest. The data is aggregated and does not identify you personally to us.
You can block or delete cookies at any time through your browser settings. Blocking analytics cookies will not affect your ability to browse products or submit an enquiry.
4. Sharing and Third Parties
Your information is shared only where it is necessary to fulfil your enquiry or operate the website:
Freight forwarders and couriers receive the delivery name, address, and contact number needed to ship samples or bulk orders to you.
Website and email service providers host difvan.com and process our correspondence on our behalf, under their own security obligations.
Google Analytics processes anonymised website usage statistics.
We may also disclose information where we are legally required to do so — for example, in response to a lawful request from customs authorities or a court. Beyond these cases, your data stays with us.
5. Your Rights Over Your Data
If you are located in the European Union or the United Kingdom, the GDPR gives you specific rights. We extend the same rights to every buyer, wherever you are based.
You may request a copy of the personal data we hold about you, ask us to correct anything inaccurate, ask us to delete your data, object to how we are using it, or ask us to restrict processing while a question is resolved. You may also withdraw consent for any communication at any time.
To exercise any of these rights, email info@difvan.com with the subject line “Data Request”. We will respond within 30 days. There is no charge for a reasonable request.
6. Data Retention and Security
Enquiry and order records are kept for as long as we have an active commercial relationship, and afterwards for the period required by export, tax, and product-traceability obligations. Once that period ends, records are deleted or anonymised.
difvan.com runs over an encrypted HTTPS connection. Access to enquiry data is limited to the sales and engineering staff who need it to serve your order. If a data breach ever affected your information, we would notify you and the relevant authority without undue delay.
Who Controls Your Data
The data controller is Difvan Electric Co., Ltd., a cable accessories manufacturer operating from our own facility in Zhejiang, China since 1997.
NO.1 HongQi Road, Xinguang Industrial Zone,
Liushi, Yueqing, Wenzhou, Zhejiang, China 325603
Email: info@difvan.com
Telephone: +86-577-55779933
Questions About Your Data?
Write to us at info@difvan.com and our team will respond within 30 days. If this policy changes, the revised version will be posted here with a new update date.